TapLine privacy

Data deletion instructions

Use the steps below to request deletion of information connected to TapLine.

How to request deletion

  1. Email info@infosofttech.ca with the subject TapLine data deletion request.
  2. Include the name and email address associated with your TapLine account or connection.
  3. If your request relates to Facebook or Instagram, include the connected Page or Instagram username. Do not send passwords or access tokens.
  4. We will verify that you own or are authorized to manage the account before completing the request.

What happens next

After verification, InfoSoft Technology Inc. will delete the TapLine account information and connected social-account data covered by your request, except information that must be retained for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.

We will confirm receipt of your request and normally complete eligible deletions within 30 days. If more time is required, we will contact you.

Disconnect Facebook or Instagram

You may also remove TapLine from the Apps and Websites area of your Facebook or Instagram account. Disconnecting the integration stops future access, but you should still email us if you want previously stored TapLine data deleted.